What you need to know
HMH has partnered with NowPow, a digital platform to provide patients with personalized referrals to community resources that will help them continue to improve their health after they leave Hackensack Meridian Health’s care.
The network is NowPow’s largest program in the nation, with more than 80,000 patients screened and more than 21,000 referrals for assistance within the first few weeks of launch.
NowPow’s personalized community referral platform connects patients to local resources in their communities, ranging from food banks, rental assistance, transportation assistance to behavioral health, caregiver and mental health support.
Key community organizations are partnering with Hackensack Meridian Health to support their effort including the Community FoodBank of New Jersey and Fulfill Food Bank at the Jersey Shore with the goal of onboarding many more community partners in the near future.
The network has a goal of reaching 1.2 million patients in the first year throughout Hackensack Meridian’s 17 hospitals and more than 500 patient care locations.
More details about HMH & NowPow Partnership
HMH has more than 6,100 clinicians trained on the NowPow platform, which is embedded in Epic, allowing care teams to readily screen patients for additional health needs and provide the necessary referrals at the point of care.
HMH is currently utilizing NowPow’s whole community suite of tools which includes PowRx, NowRx and FindRx to support a wide array of patient needs. All of these tools create personalized referrals to high quality, verified services in more than 100 languages and can be shared by email, print or text message.
NowPow’s PowRx platform, integrated with Epic, the network’s electronic medical record system, allows HMH’s care team to refer patients to community resources, connect referrals with the patient’s medical record and receive confirmation once these social services are delivered. To further extend care, including during times of crises and in the community, NowRx provides all HMH team members the ability to quickly connect patients and families with community resources without using personally identifiable information. FindRx gives the community access to NowPow’s referral database so they can easily self-serve to find resources they need as well as share referrals with others.
Hackensack Meridian Health’s FindRx is available at https://www.hackensackmeridianhealth.org/CommunityServices